IMPORTANT COVID-19 INFORMATION

We are currently experiencing high call volume with longer than usual wait times. Account information can be accessed online. We are here for you during COVID-19 with updates on how We Florida Financial is supporting our Members and what we are doing to stay focused on serving your financial needs while helping to contain the spread of the virus within our communities. Learn more...

COVID-19 Information

We Florida Financial is proud to be your credit union. We have been with you for almost 70 years and we stand ready to help you in this uncertain time, dealing with the coronavirus pandemic. Our dedicated employees are here to serve you. Their safety is important to us. We are taking steps to protect their welfare so they can continue to provide great service to you, our members, for years to come. We will continue to monitor this health situation and adjust our plans as needed. We will also communicate updates to you so you stay informed.

We Florida Financial has a Business Continuity Plan in place which addresses a wide variety of possible events that can disrupt normal business functions. This plan includes specific protocols during a pandemic. Rest assured we are prepared to continue providing critical banking services to our members. Making your financial life better has always been our priority and in the midst of this situation that remains our commitment. 

 

 MUNICIPALITY ASSISTANCE AVAILABLE 

If you or your family is still in need of assistance during COVID-19 there are many programs in place.  Many municipalities and local towns are offering residents financial assistance with rent, mortgage and other necessary services. Learn More.

 

COVID SCAMS AND FRAUD ALERT INFORMATION

BEWARE OF SCAMS DURING THESE TIMES. THE IRS, CDC OR WE FLORIDA FINANCIAL WILL NOT ASK THAT YOU PAY A FEE OR CONFIRM PERSONAL INFORMATION VIA TEXT, EMAIL OR PHONE CALL.

COVID-19 TESTING TEXT SCAM

Keep scammers at least six feet from your personal info! As you’d expect, there are scammers trying to make a buck off the #coronavirus scare. In one scam, you get a text telling you someone close to you has tested positive and giving you a link to click on for more information. Of course, that link gives the scammer access to your phone and your personal information. They are also asking for money for testing. DO NOT GIVE THEM YOUR PERSONAL INFORMATION. If you get such a message, delete it, block the number and report it to local law enforcement. Be safe!

 

NEW BRANCH HOURS

Following the guidance of the Center for Disease Control to practice social distancing, we will be moving our lobby service to our drive thrus. Services will be by appointment only for our branches with no drive thrus and for services we are unable to handle in the drive-ip or walk-up window.  These changes will be effective on Wednesday, March 25.

Here is a complete list of our upcoming branch, hours and services offered:

  • Fort Lauderdale Branch: 634 NE 3rd Avenue, Fort Lauderdale, FL 33304

      Drive-up & Walk-up Window Hours: Monday - Thursday 8:00am - 5:00pm | Friday 8:00am - 6:00pm

  • Lauderhill Branch: 6079 W. Oakland Park Boulevard., Lauderhill, FL 33313

      Drive-up Window Hours: Monday - Thursday 8:00am - 5:00pm | Friday 8:00am - 6:00pm

  • Margate Branch: 1982 N. State Road 7, Margate, FL 33063

      Drive-up Window Hours: Monday - Thursday 8:00am - 5:00pm | Friday 8:00am - 6:00pm

  • Pembroke Pines Branch: 9560 Pines Boulevard, Pembroke Pines, FL 33024

      Drive-up Window Hours: Monday - Thursday 8:00am - 5:00pm | Friday 8:00am - 6:00pm

  • Sunrise Branch: 8890 NW 44th Street, Sunrise, FL 33351

       Drive-up Window Hours: Monday - Thursday 8:00am - 5:00pm | Friday 8:00am - 6:00pm

  • North Miami Branch: 680 NE 124th Street, North Miami, FL 33161

      Drive-up Window Hours: Monday - Thursday 8:00am - 5:00pm | Friday 8:00am - 6:00pm

  • Wilton Manors Branch: 2246 Wilton Drive, Wilton Manors, FL 33305

     BY APPOINTMENT ONLY

  • Mount Sinai Medical Center: 4300 Alton Road, Ascher Building, Miami Beach, FL 33140

     BY APPOINTMENT ONLY AT OUR NORTH MIAMI BRANCH

  • We Drive: 1300 South Florida Highway, Fort Lauderdale, FL 33316

     Adjusted Hours: Monday - Friday 9:00am - 5:00pm

Please call us at 954-745-2448 to make an appointment for the following services:

  • Wire transfers
  • Account activation
  • Loan closings
  • Notary services
  • IRA withdrawals and contributions
  • Safe deposit box access
  • Auto drafts pick up

 Please remember that you can also access your accounts online 24/7 and on the go with the We Florida Financial mobile app. During business hours you can also call us at 954-745-2400.

 

SPECIAL SERVICES | LOAN PROGRAMS

We understand that some members have been affected by loss of income and unexpected expenses. In the spirit of “people helping people,” we would like to help by offering:

  • Deferred loan payments for 60 days. Learn more.
  • Emergency relief loans for members up to $2,500 and no payments for 90 days.  Learn more.

We provide convenient on-line and telephone access to all accounts and loan applications. 

 

HELPFUL RESOURCES

  • To stay up-to -date with the most recent COVID-19 information visit the CDC Website.